Appointment & Service Policies
Booking Confirmation: All appointments must be scheduled through our online booking system or by contacting our team directly.
Cancellation & Rescheduling: We request that cancellations or changes to appointments be made at least 24 hours in advance. This allows us to offer your appointment time to other clients.
Late Arrivals: If you arrive late for your appointment, your service may be shortened or rescheduled at the discretion of Skyn Esthetics to avoid impacting other scheduled clients.
No-Shows: Clients who fail to show up for their scheduled appointment without prior notice may be subject to a cancellation fee.
Product Sales & Returns
All Product Sales Are Final:
We do not accept returns, refunds, or exchanges on any skincare products purchased online or in-spa. All sales of skin care products are final once the order is placed or the purchase is completed. This includes opened, unopened, used, or unused items.
This policy applies to all skincare, serums, creams, cleansers, treatments, and related retail products offered by Skyn Esthetics. Please choose carefully and reach out to us before purchasing if you have any questions about ingredients, suitability for your skin type, or how to use a product.
Product Questions & Safety Info
We are happy to answer any questions about product ingredients, proper usage, patch testing, or potential sensitivities prior to purchase. Contact our team via the website or by email for guidance.
Disclaimer
Skincare products are intended to support your skin health; individual results can vary based on skin type, usage, and other factors. If you have a history of allergies, sensitivities, or specific skin conditions, we encourage you to consult with a professional before trying a new product.
Policy Updates
Skyn Esthetics reserves the right to update or revise policies at any time. Clients are encouraged to review this page periodically for changes.
